Back to website
Submit a ticket
Enter your search term here...
Frequently Asked Questions - Essential
My RealWear Smart Glasses is stolen or lost. What should I do ?
Can I use the XpertEye solution whenever I want?
I cannot access my XpertEye account.
I have forgotten my XpertEye username or/and password. Whom should I contact?
View all (15)
Dedicated XpertEye site
Use your camera & microphone with Google Chrome
How do I manage my Home page and Bookmarks in Google Chrome?
Browsing in Guest mode with Chrome
How to perform the update with XpertEye site ?
Do I need to install any software to use XpertEye on the remote participant device?
View all (12)
RealWear Glasses HMT1
How to configure your RealWear glasses Essential version?
How to update XpertEye on my RealWear HMT-1/HMT-1Z1 Essential V4 to V5 glasses
How do I open XpertEye with voice commande on my glasses in multiple languages?
Change the language of your RealWear glasses
Introduction to voice commands
View all (21)
After Sales Service
How do I return my XpertEye item for repair
I received a faulty product. What should I do?
How long does it take for faulty goods to be replaced or repaired?
Where to find the serial number of my glasses ?
How to report a problem to technical support ?
© 2020 - AMA XpertEye support website v3.1