|1||Make sure the observer computer is equipped with a webcam.|
Please check if you have an integrated webcam or it's correctly plugged if it's an external webcam.
If the webcam is correctly plugged, go to the next step.
|2||The observer webcam is defective.||Please check if it's correctly running by using the native windows camera application (by typing "camera" in research tool in the task bar). You can as well access with Chrome to https://appr.tc/ and click JOIN.|
If the webcam is functionnal, go to the next step.
|3||The webcam is used by another application.||Check if other applications which could use the webcam is not actives, applications like Skype, Messenger.. for example.|
If none of thoses applications is running or using the webcam, please go to the next step.
|4||The solution is confronted to network restrictions.|
Companies networks (Ethernet or WiFi) are often synonymous with security policies and network restrictions.