Back to website
Submit a ticket
FAQ - Frequently Asked Questions
Enter your search term here...
My dedicated smartphone / my dedicated computer / my Smart Glasses is stolen or lost. What should I do ?
Can I use the XpertEye solution whenever I want?
I cannot access my XpertEye account.
I have forgotten my XpertEye username or/and password. Whom should I contact?
On which networks does the XpertEye solution work ?
What does SIB stand for?
Can two participants share the same account on two different devices?
How can I change the servers region in order to communicate with another participant in another geographical area?
How do I change my APN server settings on my dedicated smartphone?
How will images taken during a Xpert Eye call be transferred from the Glass Wearer's to the remote participant device?
How many people can join the conversation?
How to clean the cache of my browser
In which direction the ports need to be open on the firewall ?
What's the pictures and videos resolution (M1 and Glass) during XpertEe use?
What's the picture and video resolution (UVC Camera) during XpertEye use?
© 2018. AMA XpertEye support