Back to website Submit a ticket My Tickets Contact
  • English
    • French
    • English
    • German
Welcome
Login
  1. AMA sandbox
  2. Solution home

Frequently Asked Questions - Essential

General

  • Contact us
  • Can I use the XpertEye solution whenever I want?
  • I cannot access my XpertEye account.
  • On which networks does the XpertEye solution work ?
  • Can two participants share the same account on two different devices?

View all (11)

Dedicated XpertEye site

  • Use your camera & microphone with Google Chrome
  • Browsing in Guest mode with Chrome
  • How to perform the update with XpertEye site ?
  • Do I need to install any software to use XpertEye on the remote participant device?
  • Does the Remote participant website work on any web browser?

View all (11)

Glasses

  • How to configure your Essential device?
  • How to recover the MAC address on glasses RealWear Essential version ?
  • How do I open XpertEye with voice commande on my glasses in multiple languages?
  • Change the language of your RealWear glasses
  • Introduction to voice commands

View all (16)

After Sales Service

  • How do I return my XpertEye item for repair
  • I received a faulty product. What should I do?
  • How long does it take for faulty goods to be replaced or repaired?
  • Where to find the serial number of my glasses ?

Contact us

  • How to report a problem to technical support ?
  • AMA XpertEye
  • Our Website
  • Contact us
  • support
  • Create Ticket
  • Knowledge Base
  • other links
  • Terms and Conditions
  • Privacy Policy

© 2020 - AMA XpertEye support website v3.1