| Steps | Cause | Resolution |
| 1 | The GUI may not work if you have connected the video cable after starting the dedicated computer. | Please let the video cable connected and restart your dedicated computer. If the problem persists, please proceed to the next step. |
| 2 | Please check if your screen is ready to receive a video signal on the requested port: HDMI, VGA or other sources. | If this does not work, please contact AMA Customer Support. The article available here explains the procedure to follow. |
