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Getting started with XpertEye
You will find a selection of the most popular articles to help you get started with XpertEye.
Prerequisites Lite Participant
I can't call my contact "Essential" or "Advanced"
I am unable to access the XpertEye site
I cannot log in to the XpertEye site
How to perform the update on Advanced side?
VUZIX M300 Quick start guide
Realwear HMT-1 Quick start guide
How to perform the update on Lite side?
XpertEye Product Support
Select your product to browse the many technical and documentary resources associated with it.
Remote assistance on your own devices
Cooperate remotely and securely on any device with an Internet connection.
Hands-free collaboration on connected glasses
Quickly connect to a remote user, visually share the incident through the camera of your connected glasses and let yourself be guided to the resolution.
Remote diagnosis on dedicated smartphone
Immediate knowledge transfer. Rely on multiple video sources to collaborate visually, facilitate decision-making and accurately solve complex problems.
Recently Added Articles
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How do I return my XpertEye item for repair
1. Before sending your device for repair, a warranty assessment and a diagnosis must be performe...
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Introduction to voice commands
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How to Upgrade XpertEye Over The Air (OTA process)?
How to Upgrade XpertEye Over The Air (OTA process)?
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RealWear-HMT 1Z1 - Datasheet
RealWear-HMT 1Z1 - Datasheet
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Vuzix M400 Certificates
Links to certificates by continent/country EMEA Europe Turquey AMERIQ...
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M400 - Product datasheet
M400 - Product datasheet Download from Vuzix website
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How to use the battery HUB ZMI QB820 ?
Présentation of the Powerbank Xiaomi ZMI PowerPack 20000 This device has two USB ports and a...
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I have forgotten my XpertEye username or/and password. Whom should I contact?
The Quick Start guide supplied with the solution contains your login details. If you experien...
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How do I know which version of XpertEye is installed on my advanced dedicated smartphone?
To find out the version number used on your dedicated XpertEye Advanced smartphone, launch Xpert...
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How to report a problem to technical support ?
You can declare all issues occurring during XpertEye solutions use 24 hours a day, 7 days a week...