Welcome to AMA XpertEye
support website
Débutez avec XpertEye
Tout ce qu'il vous faut pour bien démarrer avec votre produit
Pré-requis
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Je ne peux pas ouvrir le site XpertEye
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Je n'arrive pas à m'authentifier sur le site XpertEye
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XpertEye n'arrive pas à accéder à ma caméra et/ou microphone
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Je n'ai pas d'affichage du flux vidéo de la caméra
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Je ne peux pas appeler l'interlocuteur avec qui je souhaite échanger
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L'utilisateur distant ne voit pas le flux vidéo de l’utilisateur équipé du téléphone dédié
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En tant qu'utilisateur distant, je n'entends pas le son de l'utilisateur de périphérique dédié
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Support produits XpertEye
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Je n’ai ni Accessoire ni Smartphone
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Je dispose d’un Accessoire sans Smartphone
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Je possède un Accessoire & un Smartphone
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Recently Added Articles
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The person I wish to speak is connected to his XpertEye account but appears as unavailable in my contact list.
The XpertEye solution is based on server infrastructures that comply with local regulations. As ...
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What's the picture and video resolution (UVC Camera) during XpertEye use?
Taking picture Picture Resolution on M1 IDS1920×1080 M. Way1280 x 720 Endoscope SOMIKON 640 ...
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What's the picture resolution taken with RealWear HMT-Z1 during XpertEye use?
Taking pictures Picture resolution on Board Glass RealWear HMT-1975 x 731
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What's the pictures and videos resolution (M1 and Glass) during XpertEe use?
Taking pictures Picture resolution on M1 Picture Resolution on Board M1 Front camera2248 x...
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How to generate a QR code for configuring your RealWear glasses Essential version?
You can configure the following elements of your Essential RealWear glasses using a QR code : ...
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How to connect a Bluetooth device on your RealWear Glasses ?
1. "MY PROGRAMS"2. "SETTINGS" 3. "PAGE DOWN"4. "REALWEAR" or "SELECT ITEM 6"5. If Bluetooth ...
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How to perform the update with XpertEye site ?
No update is required. The URL link is updated automatically on each release. If you are using a...
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XE Essential 4.2 release note
XE Essential 4.2 release note
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Prerequisites of the XpertEye session participant
1. Check that all devices are charged before use. 2. Check that your computer (and/or tablet)...
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Prerequisites of the XpertEye session participant
1. Check that all devices are charged before use. 2. Check that your computer (and/or tablet)...