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Getting started with XpertEye
You will find a selection of the most popular articles to help you get started with XpertEye.
Prerequisites Lite Participant
I can't call my contact "Essential" or "Advanced"
I am unable to access the XpertEye site
I cannot log in to the XpertEye site
How to perform the update on Advanced side?
VUZIX M300 Quick start guide
Realwear HMT-1 Quick start guide
How to perform the update on Lite side?
XpertEye Product Support
Select your product to browse the many technical and documentary resources associated with it.
Remote assistance on your own devices
Cooperate remotely and securely on any device with an Internet connection.
Hands-free collaboration on connected glasses
Quickly connect to a remote user, visually share the incident through the camera of your connected glasses and let yourself be guided to the resolution.
Remote diagnosis on dedicated smartphone
Immediate knowledge transfer. Rely on multiple video sources to collaborate visually, facilitate decision-making and accurately solve complex problems.
Recently Added Articles
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How do I activate the camera and microphone on my iPhone to use XpertEye?
To enable the camera and microphone in XpertEye, Go to: Settings / safari / Camera (in ...
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Iristick Z1 - user manual
Iristick Z1 - user manual
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Where to find the serial number of my glasses ?
VUZIX M300 Serial number starting with M00....... ODG Serial number starting with 100........
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RealWear HMT-1 - User guide
RealWear HMT-1 - User guide
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Certificats RealWear HMT-1
Certificat Sale & Transport Chemical goods EMC Test report FCC DSS FCC DTS FCC JBP FCC NI...
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RealWear-HMT-1 - Datasheet
RealWear-HMT-1 - Datasheet
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How do I attach my RealWear HMT-1 / HMT-1Z1 to a hard hat ?
To attach your HMT to a hard hat, you’ll need Hard Hat Clips provided in the kit. When you have...
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How to recover the MAC address on glasses RealWear Essential version ?
In your RealWear application: • Go to MY PROGRAMS Then click on SETTINGS ...
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Which link should I use to configure my RealWear and connect to XpertEye?
Turn on your glasses. If you need help with this step you can consult this article which will te...
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How do I attach my RealWear HMT-1 / HMT-1Z1 to a hard hat ?
To attach your HMT to a hard hat, you’ll need Hard Hat Clips provided in the kit. When you have...