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Getting started with XpertEye
You will find a selection of the most popular articles to help you get started with XpertEye.
Prerequisites Lite Participant
I can't call my contact "Essential" or "Advanced"
I am unable to access the XpertEye site
I cannot log in to the XpertEye site
How to perform the update on Advanced side?
VUZIX M300 Quick start guide
Realwear HMT-1 Quick start guide
How to perform the update on Lite side?
XpertEye Product Support
Select your product to browse the many technical and documentary resources associated with it.
Remote assistance on your own devices
Cooperate remotely and securely on any device with an Internet connection.
Hands-free collaboration on connected glasses
Quickly connect to a remote user, visually share the incident through the camera of your connected glasses and let yourself be guided to the resolution.
Remote diagnosis on dedicated smartphone
Immediate knowledge transfer. Rely on multiple video sources to collaborate visually, facilitate decision-making and accurately solve complex problems.
Recently Added Articles
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Contact us
Do not hesitate to contact our support team Telephone You can contact u...
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Contact us
Do not hesitate to contact our support team Telephone You can contact us ...
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Contact us
Do not hesitate to contact our support team Telephone You can contact...
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How do I return my XpertEye item for repair
1. Before sending your device for repair, a warranty assessment and a diagnosis must be performe...
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How do I return my XpertEye item for repair
1. Before sending your device for repair, a warranty assessment and a diagnosis must be performe...
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How to clear the storage of a website ?
To clear the cache of website, you will will need first open the specific website. (ex : xe.live...
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How to configure your Essential device?
Download the instructions for M400 Download the instructions for RealWear HMT-1 / HMT-...
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Mandatory upgrade
Prerequisite Your glasses must be charged (at least up to 50%) and must be connected to a W...
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List of XpertEye Essential Voice Commands - v6.5.1
List of Xperteye Essential voice commands
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List of XpertEye Essential Voice Commands - v6.6
List of Xperteye Essential voice commands